Are you experiencing
computer, tablet or
smart phone issues?

Need advice to make your
information more secure?

I'd be happy to help. Check out some
of the services I provide.

SERVICES

Home

 

Hi, I’m Neil

I help home users and businesses grow their technical knowledge and make their systems more robust. I offer a variety of services ranging from general IT support, maintenance and troubleshooting to protection against viruses and cyber attacks on Macs and PCs (desktops, laptops and tablets). I thrive on training people on technical matters and have taught at the Wimbledon Guild as a volunteer since 2015.

I’m a member of the Institute of Engineering and Technology and I hold a DBS (Disclosure & Barring Service) certificate. I can work remotely too.

So if you need any support with your hardware and software, or would like some training (even for your children), please get in touch.

 

My services to home users

NOT A HOME USER ?

IT Support

Is your computer crashing or running slower than normal? Is the wireless not working or can’t connect to the internet? Are you thinking of purchasing new equipment? I can help you with all these  so you can focus on what’s really important to you.

Computer & Security Training

Would you like to know how your computer works and be able to fix issues yourself? I provide general hardware and security training tailored to your needs.

Health Checks

Most computers come with lots of unnecessary software which you may not use, that slows down the performance of your system. I can perform general housekeeping tasks on your computer to improve overall performance and stability.

Virus Removal

Is your computer slower than normal, unresponsive or it reboots itself? Do strange error messages or pop-up windows suddenly appear? Your computer might be infected with a virus. I can remove malware code and bring your computer back to health quickly.

 

Services for your business

PC & Server Maintenance

Improve system performance and stability by reviewing installed applications, browser toolbars, add-ins, log files and installing the latest Operating System and application patches. SPACER SPACE

Information Security

Start the ball rolling on mitigating your organisation’s risk to a security breach. I can help you create an effective Information Security Management System (ISMS) to achieve certification. SPA

IT Service Management

I can show you how to optimise your IT Services and align them to your business objectives so your organisation is built on a service which works for you instead of the other way round.

Operating System Upgrades

Whether it’s moving software platform or just upgrading your systems, I can provide step-by-step guidance and support to assist you with your migrations or upgrades. SPACER SPACE SPACE SPACE SP

IT Training

Software and computer training is often missing in a company’s IT strategy. I provide training on a one-to-one, classroom or office environment to enable your employees to use IT effectively. SPACER

Technology Project Management

I help deliver technology projects, liaising with technical and non-technical audiences and making sure timescales and budgets are met, so you can concentrate on running your business. SPACER SP

Virus Removal

Malware is becoming more prevalent as time goes by. I can show you how to make your systems and network more robust, less vulnerable to infection and therefore minimise lasting damage. SPACER SP

IT Support

I provide hands-on support in all areas of the IT spectrum. I can assist your Helpdesk team with 1st, 2nd or 3rd line support on any issues related to IT maintenance, upgrades and networking. SPA

CRM/ERP Consultancy

I can distil project goals and objectives into project requirements matching your own sales, service and marketing needs in order to help you understand what you need from a CRM/ERP system. SPAC

A bit more about me

1

Experienced professional

I have over 20 years of experience working alongside home users and business clients, providing IT solutions that meet their particular needs. SPACER SPACER SPACER SPACER SPACER PACER SPACER SPACER SPACER

2

IET and DBS certified

I hold a DBS certificate which allows me to work with children and vulnerable adults. I’m also ITIL v3 and PRINCE2 certified, and I’m a member of the Institute of Engineering and Technology (IET). SPACE R

3

Local and remote resolutions

I thrive on helping people get their IT needs sorted and expand their knowledge and capabilities. I aim at resolving issues and providing training remotely, no mater how complex they are. SPACE SPACE SPACE

4

Multi-device and cross-platform support

We live in a connected world, therefore my services don’t stop at working with computers and servers. I provide support for tablets, smartphones and Apple computers and devices. SPACER SPACER SPACER SPACER

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Adaptable and dedicated problem solver

I’m flexible and adaptable to what your needs and requirements are. I don’t use IT jargon and I make sure I build capability and understanding. This is key to have satisfied customers. SPACER SPACER SPACER

6

Affordable rates
   

My rates are clear and agreed beforehand. I can also recommend a range of technology solutions that will work within your budgets. SPACER SPACER SPACER SPACER SPACER SPACER SPACER SPACER SPACER SPACER SPAC

Get in touch

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    Contact details

    Email: neil@nkitconsulting.com
    Phone: +44 (0) 7821 940 364